fotoconnection.com Complaint

fotoconnection.com Complaint

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Fotoconnection Don't Shop Here!!! - Nikon D40x package


fotoconnection.com advertised for a camera package at http://www.fotoconnection.com/p83317-nikon-d40x-package-17-wide-angle-optical-converter.html .They sent me only two lenses instead of three. There was no wide angle optical converter. Also, one of the lenses they advertised was a Nikkor 70-300mm (which is a top of the line lens) but they sent a Tamron 75-300mm lens which is a generic lens and is not what was advertised.

I called them to correct the problem and was put on hold many times. When they got on the line they were not helpful, told me I was wrong, and that they had discontinued that package today. I had ordered it about seven days ago. I even had the invoice which I e-mailed. When he realized I had proof he tried to bully me into sending back the entire package with me having to pay the shipping. I pulled the web page and the ad was still on the web today. He said the best he could do was send me a plastic lens instead of a glass one which he said was a "piece of crap".

We reminded him of the 100% guarantee and told him this was fraudulent advertising ; he then asked us if we were tape recording him. He said that they have “always won in court when people used recorders.” I asked if they have been sued about having fraudulent advertising. He got irate and said just “deal with it or send the package back.” I am scared to send it back because I do not trust them to refund my purchase on my credit card.

His name was Andrew, his e-mail is andy@fotoconnection.com the number is 1-800-457-0889 ext 2071 he stated he was a supervisor. Thank you for investigating this.


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Comments


jcraigslist says: (8 years ago)
 0
check their ratings on www.resellerratings.com on there reviews 8.83 out of 10 alot of satisfied people



cameragal says: (8 years ago)
 0
Closeoutgenius Closeout Genius complaints COMPLAINTS complaints scammer aka slr genius HORRIBLE REVIEWS bait and switch BEWARE!

Exactly the same..probably is. Smart to check out as any price that is too low is usually a scam like these crooks.




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